Terms of service

Welcome to Xnovo! By accessing or using our services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making a purchase or using our website.

1. Acceptance of Terms

By purchasing products or using our services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

2. Product Information

  • All refurbished computers and electronics are inspected, tested, and restored to functional condition.

  • Products may have minor cosmetic imperfections but are guaranteed to work as intended.

  • Specifications and descriptions are provided to the best of our ability, but errors may occur. We reserve the right to correct any inaccuracies.

3. Warranty and Returns

  • Warranty: Refurbished products come with one month warranty covering hardware defects. Software issues or damage caused by misuse are not covered.

  • Exchange: You may exchange products within 7 days of purchase, provided the item is in its original condition. Shipping costs may apply.

  • Refunds: Refunds are converted to store money after receiving the item.

4. Payment and Pricing

  • All prices are listed in CAD and are subject to change without notice.

  • Payment is due at the time of purchase. We accept Cash, E-transfer, Debit and Visa card.

  • Sales tax and shipping fees will be added to the total cost as applicable.

5. Shipping and Delivery

  • We aim to ship orders within 3 business days.

  • Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers.

  • Risk of loss or damage transfers to you upon delivery.

6. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our total liability is limited to the purchase price of the product.

7. Prohibited Activities

You agree not to:

  • Use our products for illegal purposes.

  • Reverse engineer, modify, or tamper with products.

  • Resell refurbished products as new.

8. Intellectual Property

All content on our website, including logos, images, and text, is the property of Xnovo and is protected by copyright laws.

9. Governing Law

These Terms of Service are governed by the laws of Edmonton. Any disputes will be resolved in the courts.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting on our website.

11. Contact Information

For questions or concerns, please contact us at:

  • Email: xnovostudio@gmail.com

  • Phone: 7809657963

  • Address: 8741 53ave NW, second floor, Edmonton, AB, CA